Terms and Conditions

Domestic Hamper Deliveries

 

Australia Wide Delivery Rate: $12.50 (to one address).

 

If sending to a business address, please nominate the business name, unit or floor number. Should no one be in attendance when the parcel is delivered a calling card will be left at the premise. A redelivery fee of $20.00 will apply for incorrect address or for non collected goods.

To ensure delivery before 24th December, we have imposed these closing dates for orders. When looking at these dates please keep in mind some businesses close for Christmas holidays early. [WA, NT  2 Dec.] [QLD, SA, TAS, NSW - 9 Dec.]  [VIC - 13 Dec.]

Pallet/Bulk Deliveries

Do you have a large order that needs to be delivered to your office or warehouse? We have listed below our Capital City rates. Half Pallet contain approximately 75 hampers and full Pallet contains approximately 150 hampers. For other locations please contact us for a quote. Please allow at least 10 working days for bulk deliveries.

                     Half Pallet       Full Pallet           
Melbourne      $50                $60        
Sydney           $140             $170
Adelaide        $140              $170        
Canberra        $200             $230
Brisbane         $230             $290        
Hobart           $380             $530
Perth              $380             $530 
       
Hand unload fee $40.00 per delivery

Substituting Products

Substitutions may be necessary to ensure your order is delivered in a timely manner.  When an item in a hamper is unavailable it will be replaced with a similar product of equal or greater value. Some plates, decorations, plants and glassware may not be included in the hamper. Please read the full hamper description for all hamper inclusions.

Liquor Warning

Under the Liquor Control Reform Act 1998 it is an offense to supply alcohol to a person under the age of 18 years (Penalty exceeds $6,000). For a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $500).

Multiple Addresses

Need to send hampers to various people or addresses? Call our team on (03) 9872 4999 or email peter@mse-group.com.au. Our team will then process your order and email you an invoice.

Large Corporate Orders

Are you looking to place a bulk order or would like a custom designed gift hamper?  Call our team on (03) 9872 4999 or email
peter@mse-group.com.au and we can create a unique gift exclusive to your requirements.